Translating & Interpreter services details please phone 131 450

Speech & Hearing impairment voice call -133 677

Speak & Listen - 1300 555 727

Patients can access a courtesy bus that runs between John Flynn Private Hospital, Club Banora, Tweed Health for Everyone and Twin Towns. Any patient is welcome to use this service free of charge.

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AUSTRALIAN PRIVACY PRINCIPLES (APP) POLICY

PART A – PURPOSE AND CONTEXT

1.0 Tweed Health for Everyone Super Clinic is committed to ensuring the privacy and confidentiality of all personal information affiliated with Tweed Health for Everyone Super Clinic’s business undertakings.

1.1 Tweed Health for Everyone Super Clinic follows the terms and conditions of privacy and confidentiality in accordance to the Australian Privacy Principles (APPs) as per schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth), forming part of the Privacy Act 1988 (‘the Act’).

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We know your life is busy and finding time to get to appointments can be difficult. We are open extended operating hours to help make looking after your health that little bit easier.

Our opening hours are:

Monday to Friday:      7.30am - 7.30pm
Saturday to Sunday:  8am - 1pm

 

We believe in providing affordable high quality health care. The majority of our GP services are bulk billed during the week while many of our allied health services are eligible for either Medicare or private health care rebates.

Providing bulk billing to those who require the most medical care and those at a disadvantage is our focus. As such the following groups are bulk billed from Monday to Friday, but eligible for a concession rate on Saturday and Sunday:

  • Children under 16
  • Pension cardholders (not including HCC)
  • Department of Veteran Affairs cardholders.

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Booking Appointments

There are a number of ways you can book appointments at Tweed Health for Everyone Superclinic,  including online, over the phone and in person with one of our friendly receptionists.

Click here to book online GP & allied health professional appointments or phone (07) 5589 7555 to speak with a receptionist.

Dr Soden, Dr Blanckensee or Dr Sterne are also available for some online services through OzDocs Online.

Should you have any immediate concerns prior to being able to see a doctor please call and discuss these with one of our experienced nurses. If you are experiencing an emergency such as severe chest pain, collapse or severe difficulty breathing please call an ambulance on 000.

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Do you Bulk Bill?

The majority of our GP services are bulk billed, however you may have to pay a fee depending on your individual situation and the type of appointment. It is our priority to provide bulk billing for those who require the most medical care as well as those at a disadvantage. A comprehensive list of fees is available here.

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Tweed Health for Everyone has extended opening hours. We are open Monday to Friday from 7.30am to 7.30pm and Saturday and Sunday from 8am to 1pm. Beyond these opening hours, you can access after hours care provided by AGPAL accredited Gold Coast After Hours Doctor by calling 5532 8666 (bulk billing available).

If you require the services of Gold Coast After Hours Doctor, notes and any test results from your after hours consultation will be supplied to your regular GP at Tweed Health for Everyone Superclinic to allow comprehensive follow up.

What is a 'Medical Home'?

It is our aim that patients see Tweed Health for Everyone Superclinic as their Medical Home. A Medical Home is an approach to patient care that utilises a team-based health care delivery model: putting patients and their families at the centre of all medical care.

This approach provides comprehensive and continuous medical care to patients with the goal of obtaining maximised health outcomes. We recognise that it is important that you feel empowered in your decisions for your own health.

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Below you will find relevant patient forms that can be typed into directly or printed, filled-in and brought along to your appointment. Filling in these forms prior to seeing your doctor will ensure you get the most out of your appointment.

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In the links below you will find useful information related to a range of illnesses, diseases, and their management. You will also find information relating to general health and medical issues. Clicking on a link will take you to an external website. While we only link to sites that we believe offer credible information we cannot guarantee that this information is correct or up-to-date.

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