Frequently Asked Questions

DO YOU BULK BILL?

A comprehensive list of fees is available here.

WHAT ARE YOUR OPERATING HOURS?

Please click here to view all three sites operating hours.

WHAT SERVICES ARE PROVIDED AT TWEED HEALTH FOR EVERYONE?

The Medical Practitioners at Tweed Health offer a range of services including general check-ups, vaccinations, chronic disease management, women’s and men’s health services, and minor surgical procedures.

The Allied Health Practitioners consulting from Tweed Health include psychologists, dietitians, speech pathologist, physiotherapists and exercise physiotherapist.

CAN I GET A PRESCRIPTION FILLED WITHOUT A GP CONSULTATION?

In most circumstances you will need an appointment with your GP to get a prescription written.

Some GP’s will provide online prescriptions to their regular patients, please click here to check eligibility to request an online prescription from your GP.

HOW CAN I GET MY TEST RESULTS?

Results are not to be given over the phone by reception. Please book a follow-up consultation with your GP to discuss your results and make any necessary treatment plans.

WHY DO DOCTORS RUN LATE?

We all hate waiting especially when we have an appointment booked. Unfortunately general practice is not always predictable. There may well be reasons outside the control of the GP that cause them to run late.

For those not familiar with the booking systems, GP’s allow 10-15 mins for a standard appointment but do have provision for longer appointments if needed- 20-25 mins for these.

One common cause for the GP running late is that patients have unrealistic expectations of what a GP can fit into the time booked.

It would be really helpful if you could have a concise list of the issues you want discussed (in order of importance if possible), list of medications that are needed and any referrals that need to be done. Please do not be offended if your doctors suggests that more than one appointment is needed to attend to all the items on your list.

HOW DO I BOOK AN APPOINTMENT?

There are a number of ways to book an appointment with your GP and allied health professional: By phoning reception on (07) 55 897 555 ,  Online through AutoMed(click here) , or in person at one of the three locations.